Technical Support Placement (PLACE9)

Overview

Reference
PLACE9

Salary
£15,000 - 15,000/annum + Benefits

Job Location
- United Kingdom -- England -- South East England -- Buckinghamshire -- High Wycombe

Job Type
Contract

Posted
02 October 2017


  • Pre & post sales technical support for Focusrite & Novation product lines via email, phone and LiveChat.
  • Recreation of customer setups - bug-hunting! Feedback of field issues to R&D.
  • Contributing to new product development based on experience with customers.
  • Assisting global distributors, VIPs and artists.
  • Reviewing Focusrite and Novation related posts on www user forums and taking appropriate action.
  • Creating online content to pro-actively deflect and answer customers enquiries.

Deadline for applications is Monday 8th January 2018.  Interviews will be held at our High Wycombe office in February


Contact information

Placement Jobs